Frequently Asked Questions

A valid SA ID, and either 3 latest payslips or 3 latest bank statements.

Simply visit www.tholulwazicapital.co.za or WhatsApp 073 888 9399

Unfortunately, you do not qualify to apply for a loan at Tholulwazi Capital if you are under debt-review.

Simply select the Personal loan or Home loan button and follow the easy instructions.

 Unfortunately, you do not qualify for a personal loan at Tholulwazi capital if you are self-employed. You only qualify for a Home Loan only if you meet all the requirement as well as the vetting process.

Yes. You will need to fill in the online application form and click on the submit button. After that you will need to upload the documents by e-mail them to ; info@tholulwazicapital.co.za

You may reapply for a Tholulwazi Capital loan after 30 calendar days.

A loan offer will be prepared for you which will give you an indication of the loan amount you may qualify for subject to the completion of our affordability assessment. The loan amount may change subject to additional credit checks performed once your application has been completed and submitted to us.

We offer loans from R 500 to R8000.00 for pay day loan, we also have personal loan from R1000 to R250 000.00, the outcome is based on your affordability assessment which considers factors such as your income and expenses, your credit profile and payment behavior.

The home loan is usually based on the affordability of the client , their fore the client must have atleast a minimum of 640 on the credit score in order to qualify. The affordability in most cases is assessed based on the Gross income.

Your loan will be paid out within 3 hours on pay day loan and on personal loan it is 48 hours on business hours after approval to your nominated bank account.

• Upload your documents right here, by selecting the upload tab on the website
• Email your documents to: info@tholulwazicapital.co.za with your SA ID number in the subject line after applying.
• Fax your documents to 086 480 0122 with your SA ID number noted in writing as reference after applying.
• With your permission, we can assist in retrieving your documents at no extra cost to you if you bank with ABSA bank, Standard bank or Nedbank.

For your security, PIN numbers are completely private. We only send OTP pin f for personal loan application starting form R 1000 to R250 000.00. The PIN is also sent on the beginning of the application process.

In order to update your details, please contact one of our consultants to assist you on 087 821 3154.

Non-payment will have a negative impact on your credit record.

Yes, please contact Tholulwazi Capital’s Collections Department on 087 821 3154 to make an alternative payment arrangement.

Yes, your loan term may reduce should you make additional payments, depending on the amounts paid and the term of the loan.

You can change your debit order pay date or bank account details in one of three ways:

• You may call our Tholulwazi Capital contact centre on 087 821 3154 and request to update your details.
• Please note that your respective bank may require you to approve a Debi Check Authentication message when you opt to change your debit order pay date or bank account details.

You may call our Tholulwazi Capital contact centre on 087 821 3154 or send an e-mail to us to obtain your settlement quote. You may then make payment via the following options before your given expiry date:

• Direct Deposit
• EFT

The settlement quote provided to you by Tholulwazi Capital is valid for seven business days from date of request, and the settlement balance must be paid in full before such time.

Your settlement quote includes the unpaid balance of your loan, as well as all unpaid interest and fees which accrue up to the settlement date which may have not yet been added to your account.

• Debi Check is a secure debit order payment system which allows you to electronically approve your debit order details with your bank.
• An approved Debi Check debit order mandate is required to pay your money into your bank account and collect your monthly instalments.

• Debi Check was introduced to protect customers and organisations from fraudulent activity and debit order abuse, for example processing of unauthorised debit orders resulting in high dispute rates. It will also prevent
  customers from avoiding paying valid debit orders by unfairly disputing them with their bank.
• Debi Check serves to protect customers, requiring credit providers:
• To have an active authenticated mandate and
• To deduct the debit order amount agreed to.

• All Tholulwazi Capital customers will undergo our loan application process, and then receive instruction from their bank to approve the debit order mandate from Tholulwazi Capital.
• Your bank will send you a USSD notification which you must accept or reject. If you do not receive a USSD notification, you can also approve the debit order mandate via one of your preferred banking channels.
• Should you not approve the request, Tholulwazi Capital will request the bank to load the debit order on your behalf. If our request is unsuccessful, we will contact you to assist you with the debit order approval process. Please remember, a delay in approving the request from your bank will delay the transfer of your money into your bank account.

Historically, customers could give verbal or written consent to creditor providers to submit debit order instructions. With Debi Check, all debit order mandates will be sent to you, via your bank for your approval before any deduction may take place. The bank will, therefore, store your Debi Check debit order agreement with them.

Debi Check serves to protect customers by issuing an active, authenticated mandate, which means service or credit providers cannot deduct more than agreed to or abuse the debit order system.

Your bank will notify you of the pending Debi Check mandate that requires your approval. Be sure to follow your bank’s instructions carefully. If you do not accept the approval of the mandate, Tholulwazi Capital will not be able to process your loan. Your bank will advise you of several approval channels, which should confirm your Tholulwazi Capital Debi Check debit order. This includes, but is not limited to the following:

1. Internet Banking
2. ATM
3. Call Centre
4. USSD
5. Cell Phone Banking
6. Banking App
7. Bank Branches

You only need to approve Tholulwazi Capital’s Debi Check mandate once, unless you make the following changes during your loan period;

1. Every time you change your banking details
2. Every time you change your pay date
3. If your loan is rescheduled

•  Bank statement must reflect all additional income.
• Latest investment or pension statement confirming monthly investment income.
• Latest valid signed lease agreement confirming monthly rental income. If multi-tenanted, the latest rates & utility account, accounts, statement ( for water, electricity, refuse ,sewerage). A  levy statement is required for sectional title units.

• The loan amount may not exceed 50% of the purchase price of the Property. ( The reserve bank rule is that for every rand you bring into the country , they will also lend you a rand.
• The buyer must obtain a consent from the Reserve Bank prior to the transaction being finalized. The application to the Reserve Bank can only be handed by an appointed dealer which include the commercial banks. 
• Proof must be provided that the funds for the deposit emanate the country of Origin, which can be done by the Attornerys involved in the transfer in the transfer.
• A statement of the foreign assests & Liabilities must be made available.

• Copy of the latest retirement annuties, provident fund, pension fund and or investment statements where applicable.